M.Stevens Systems Software & Development
Play Store stuck on 'Authorizing' — M.Stevens Systems Software & Development

Play Store stuck on 'Authorizing'

edited June 26 in App Support FAQ's


Problem

Your purchase is stuck on Authorizing when trying to purchase the application via the Google Play Store.

Solution
Please log in to your Google Payments account at https://wallet.google.com and verify that your card payment for the order has been authorized.

- If the authorization has failed you will need to update your card details to allow the payment to be taken successfully.

- If you order has been placed under 'customer review', you will need to wait until Google's automated security checks have been completed - this may take several hours.

- If your payment authorization is showing as successful, but you still cannot download the application, you may be experiencing an internal Play Store app problem.

 

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