M.Stevens Systems Software & Development
I can't load the widgets — M.Stevens Systems Software & Development

I can't load the widgets

edited June 24 in App Support FAQ's

Problem

You try to load the widget via the Android app drawer, but all you see is a 'Getting started' window with a close button.


Solution

Android widgets cannot be loaded by clicking the icon in the app drawer. 

Instead you must long-press on your Android desktop and select 'widgets', followed by 'crystal widget' or 'tropical fish widget'. Multiple options will be available, such as 'Crystal Widget 2x1' etc, these indicate the size of widget. On newer versions of Android you will need to open the app drawer, then select the 'widgets' tab at the top and then select your widget.

A video tutorial is available here:

https://www.youtube.com/watch?v=wpiRZJyQphI

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